Terms & Conditions

These are the terms and conditions which will apply to your purchase of mobile gift vouchers in an SMS format (the “Vouchers”) from the Oasis micro site at www.oasismobilevoucher.com (the “Website”).

The Website and Vouchers are provided by Oasis Fashions Limited, a company registered in England under number 6822219 with a registered office at The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT ("we", "us", "our"). When we refer to "you" and "your" we mean the user of the Website and purchaser of Goods.

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Vouchers from us. You should read these terms and conditions carefully before buying anything from this Website.

Oasis has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site.

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website you consent to the processing described therein and warrant that all data provided by you is accurate.

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Oasis will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Oasis. The terms and conditions contain the following sections:

Part 1 - Information about the Website and the Vouchers

Part 2 – Purchasing Vouchers

Part 3 – Using Vouchers

Part 4 – General terms relating to our relationship with you


We reserve the right to change the terms and conditions under which the Website and the Vouchers are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.

If you have any questions about the terms and conditions, the Goods or the Website please email us at help@oasis-stores.co.uk


Part 1 - Information about the Website and the Vouchers

This Part sets out some terms about information on the Website, descriptions of Vouchers and how you use the Website.

Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.

We try to make sure that all information on the Website, including descriptions of the Vouchers, and are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.


Part 2 – Purchasing Vouchers

This Part sets out some terms which apply to your purchase of Vouchers from us through the Website.

You make an offer to purchase a Voucher from us (your "Order") by completing the staged process on the Website as set out below:

It's quick and easy to use, here's how…

1. Choose the Voucher Value

2. Add the Recipients’ Details

3. Add a Personal Message

4. Schedule when you want the SMS Voucher delivered

5. Pay and we’ll do the rest

Your Order only constitutes an offer to purchase Vouchers from us, and does not form a binding contract until accepted by us.


On receipt of your Order, we will send you an Order acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain your Order number, value of Vouchers ordered, mobile number that the Vouchers have been requested to be delivered to and a delivery date. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase Vouchers. We must receive full payment for the price of the Vouchers before we can accept any offers. An offer made by you to purchase Vouchers shall only be deemed to be accepted by us when we send you a confirmatory email confirming that the Vouchers have been delivered. We reserve the right to refuse any offers in an Order prior to acceptance.

If a SMS Voucher is delivered with a higher value than the price that was charged to the credit or debit card, Oasis reserves the right to cancel the Voucher and re-issue a SMS Voucher at the correct purchase price.

A maximum of £300 worth of Vouchers may be purchased in any single transaction. All prices and charges on the Website are in UK pounds sterling. Delivery charges may apply and these will be displayed in the order process.

All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes. Our VAT number is: 927570405


Part 3 – Use of Vouchers

This Part 3 sets out the terms which govern your right to use the Vouchers.

The customer must take their mobile phone into store when redeeming their vouchers.

Vouchers may be redeemed for goods in any Oasis stand alone store in the UK and Northern Ireland, where such store accepts payment in GBP sterling. Vouchers will only be redeemed where customers produce a valid Voucher displayed on a mobile phone at the point of sale. Oasis reserve the right to reject illegible or incomplete Vouchers.

A Voucher can be used as full or part payment for Oasis goods. No change will be given on Vouchers. If a Voucher is utilized for part payment, a separate Voucher will be issued to you to the value of any remaining balance which can be spent on future purchases.

The remaining balance of a Voucher and expiry date of a Voucher can be checked at any time by calling Oasis Customer Services on 0845 899 0009. Vouchers cannot be redeemed for cash or paper gift vouchers and are not for resale.

The transaction reference on your credit card statement will refer to MiVoucher.com, which is the trading name of Eagle Eye Solutions. Eagle Eye Solutions assist Oasis by providing Oasis with the SMS Gift Voucher services in order that Oasis may issue Vouchers to its customers.

Vouchers will expire 12 months from the date of their issue, and any remaining balance will be forfeit following expiry of any Voucher.

Oasis is not responsible for any lost, stolen, undeliverable or delayed Vouchers or any network failures. If you are the purchaser, please double check the delivery mobile phone number that you enter – it is your responsibility to do so and we’re afraid we can’t be held responsible if a gift voucher is used by someone other than your recipient if the mobile phone number entered is incorrect. In addition, we can’t take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery.

If a Voucher is deleted, or you change your mobile phone number after purchasing a Voucher, or if you should have any other queries concerning Vouchers please call our customer services team on 0845 899 0009 or email help@oasis-stores.co.uk who will be happy to help.


Part 4 – General terms relating to our relationship with you

This Part 4 sets out some general terms that govern our relationship with you and purchases by you.

We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.

All notices which we need to give to you under these terms and conditions will be sent by us to your email address.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Vouchers. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.

If you have any problems please call:
0845 899 0009
Accepted payment methods: MasterCard SecureCode, Verified by Visa, American Express, MasterCard, Visa, Solo, Maestro SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment
Fashions Opco Limited. The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxon OX29 5UT.
Registered in England and Wales No 6822219